Blog

Apr 11 2019 EMBRACING SPRING

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There are so many things refreshing about Spring time. Just the word itself makes me visualize Tigger from Winnie the Pooh bouncing around in such a playful, optimistic, energetic and rambunctious way. Spring time is a fresh new season with flowers blooming, birds singing and lots of outdoor activities. Just as the arrival of Spring […]

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Mar 26 2019 What Will A PSAP Look Like In The Future?

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As a kid, I grew up watching the Jetson’s, Back to the Future trilogy, Quantum Leap, Star Trek and other television shows and movies that made predictions on how our society would evolve. While some things came true, including the Simpsons prediction from 2000 of Donald Trump as our President, I am still waiting for […]

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Mar 14 2019 The Race For Location Accuracy

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The race for location accuracy to 2021 is on! Back in 2015, the FCC passed a rule requiring carriers to deliver more accurate location data for 80% of calls by 2021. What seemed to be a pie in the sky is slowly becoming a reality. US regulators caution that 10,000 lives could be saved each […]

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Oct 09 2018 Misconceptions About The Virginia Statewide NG9-1-1 Contract

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As States finally begin to adopt the Next Generation 9-1-1 (NG9-1-1) standards, I am surprised at the amount of disinformation spreading around the Public Safety Answering Point (PSAP) community. Most notable is the recent article in The Free Lance-Star in Fredericksburg about the Caroline County, Virginia opinions about the State-mandated 9-1-1 Services Upgrade. What’s most shocking […]

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Sep 07 2018 Telecommunicators – The Forgotten First Of The First Responders

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For everyone who dons a uniform and rushes into harm’s way, be it soldier, sailor, marine, airman, firefighter, police officer, or paramedic, public appreciation and accolade is certainly deserved. Having been one, I know and much I appreciated expressions of gratitude and admiration. There is one group, however, that seems to be forgotten, that are […]

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