Blog

Oct 09 2018 Misconceptions About The Virginia Statewide NG9-1-1 Contract

By:

As States finally begin to adopt the Next Generation 9-1-1 (NG9-1-1) standards, I am surprised at the amount of disinformation spreading around the Public Safety Answering Point (PSAP) community. Most notable is the recent article in The Free Lance-Star in Fredericksburg about the Caroline County, Virginia opinions about the State-mandated 9-1-1 Services Upgrade. What’s most shocking […]

Read More

Oct 16 2017 911 Outage Narrowly Averted Due To A Next Generation 911 Solution

By:

(Photo: Courtesy of Baltimore County Fire Department) With all of the 911 outages we have seen over the past few months, finally we hear a story about a Next Generation 911 (NG911) solution that worked as designed and allowed emergency calls to be handled in the midst of a potential disaster. Baltimore County faced a potentially major disaster […]

Read More

Sep 28 2017 Can’t Find A 911 Caller? NG911 Mapping To The Rescue

By:

Lately, we have been hearing more and more reports of the challenges of locating 911 callers. With the significant advancements in technology, it’s time for PSAPs to make the jump to Next Generation 911 sooner rather than later to address this serious problem. Even the FCC Chairman agreed in his recent testimony in front of Congress that moving off of antiquated […]

Read More

Sep 02 2017 What Does Google’s Emergency Location Service Announcement Mean For PSAPs?

By:

One of the most common challenges experienced by almost 90 percent of modern Public Service Answering Points (PSAPs) is accurately identifying the location of an emergency 911 caller. This is due to a reliance upon decades-old technology that was designed when landlines (tied to accurate billing addresses) were the norm. In today’s world, that kind of location technology simply […]

Read More

Aug 10 2017 FCC Chairman Calls For NG911 Funding And Support For PSAPs

By:

(Photo: Brendan Keefe, WXIA-TV via USA TODAY) Next Generation 911 holds promise as the next evolution of emergency services technology for North America. It supports multimedia, a single, consolidated method of communication, and interoperability at a regional, state, and nationwide level utilizing a robust emergency services network. The latest appeal to Congress by the Chairman of the […]

Read More