May 16 2022 Premise vs Cloud 9-1-1. Which is right for you?
Years ago, if you asked the Supervisor of a Public Safety Answering Point (PSAP) or Emergency Communications Center (ECC) if they would allow their communications infrastructure to operate offsite under the control of a third party, most would respond with an emphatic, No! Communications equipment is critical to their operation, and all of the equipment […]
Read MoreOct 09 2018 Misconceptions About The Virginia Statewide NG9-1-1 Contract
As States finally begin to adopt the Next Generation 9-1-1 (NG9-1-1) standards, I am surprised at the amount of disinformation spreading around the Public Safety Answering Point (PSAP) community. Most notable is the recent article in The Free Lance-Star in Fredericksburg about the Caroline County, Virginia opinions about the State-mandated 9-1-1 Services Upgrade. What’s most shocking […]
Read MoreOct 16 2017 911 Outage Narrowly Averted Due To A Next Generation 911 Solution
(Photo: Courtesy of Baltimore County Fire Department) With all of the 911 outages we have seen over the past few months, finally we hear a story about a Next Generation 911 (NG911) solution that worked as designed and allowed emergency calls to be handled in the midst of a potential disaster. Baltimore County faced a potentially […]
Read MoreSep 28 2017 Can’t Find A 911 Caller? NG911 Mapping To The Rescue
Lately, we have been hearing more and more reports of the challenges of locating 911 callers. With the significant advancements in technology, it’s time for PSAPs to make the jump to Next Generation 911 sooner rather than later to address this serious problem. Even the FCC Chairman agreed in his recent testimony in front of […]
Read MoreSep 02 2017 What Does Google’s Emergency Location Service Announcement Mean For PSAPs?
One of the most common challenges experienced by almost 90 percent of modern Public Service Answering Points (PSAPs) is accurately identifying the location of an emergency 911 caller. This is due to a reliance upon decades-old technology that was designed when landlines (tied to accurate billing addresses) were the norm. In today’s world, that kind […]
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