Press Releases

Oct 23 2020 MicroAutomation Announced as Aspect North American Innovation Partner of The Year

Centreville, VA – 10/23/2020 – Aspect Software, a leading provider of fully-integrated customer integration management, workforce optimization and back-office solutions, announced at the ACE Anywhere 2020 virtual event, that MicroAutomation was named North America Innovation Partner of the Year for 2020. MicroAutomation has proudly leveraged the Aspect platform to drive innovation through self-service and automation, […]

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Jul 28 2020 MicroAutomation Partners with RapidSOS to Provide Life-Saving Emergency Data to 911 Centers Using Omni911

Centreville, VA, 7/28/2020 – MicroAutomation, a leading provider of contact center and 911 solutions and RapidSOS, the emergency technology company that connects millions of devices to over 4,700 Emergency Communications Centers, today announced a partnership to provide public safety agencies that use the emergency call handling solution Omni911 with accurate location and additional data from […]

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Feb 06 2020 MicroAutomation Adds Proven Sales and Marketing SVP to Leadership Team

Former AT&T Vice President of Sales & General Manager, Frontier Communication National Group Vice President of Advanced Solutions and E911 Joins MicroAutomation as Senior Vice President of Sales and Marketing Centreville, VA – February 6, 2020. MicroAutomation, a leading provider of Commercial Contact Center and Next Generation 9-1-1 solutions, announced the appointment of Keith Blackmon […]

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Dec 03 2019 MicroAutomation and E-9 Corporation deploy JITC approved NG9-1-1 solution to support U.S. DoD Force Protection

MicroAutomation and E-9 Corporation deploy JITC approved NG9-1-1 solution to support U.S. DoD Force Protection Centreville, VA – December 3, 2019. MicroAutomation (MAI) and E-9 Corporation (E-9), announced today the successful migration of a U.S. Department of Defense (DoD) Emergency Operations Center (EOC) to a fully compliant NG9-1-1 (NG911) solution. This complex DoD upgrade from […]

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Aug 28 2019 MicroAutomation Selected as “Top 100 Minority Business Enterprise”

The Capital Region Minority Supplier Development Council Recognizes MicroAutomation as a “Top 100 MBE Award Winner” Centreville, VA – August 28, 2019. MicroAutomation, a recognized leader in contact center automation and 9-1-1 solutions announced today that the company has been selected by the Capital Region Minority Supplier Development Council (CRMSDC) as a 2019 Top 100 […]

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