Jul 31 2019 Next Generation Communications for Ambulance Dispatch

Baltimore Washington International Airport Recognized for Airport Security Award Using MicroAutomation’s Enhanced 9-1-1 Solution

Oct 16 2017 911 Outage Narrowly Averted Due To A Next Generation 911 Solution

By: Suresh Gursahaney

(Photo: Courtesy of Baltimore County Fire Department) With all of the 911 outages we have seen over the past few months, finally we hear a story about a Next Generation 911 (NG911) solution that worked as designed and allowed emergency calls to be handled in the midst of a potential disaster. Baltimore County faced a potentially […]

Sep 02 2017 What Does Google’s Emergency Location Service Announcement Mean For PSAPs?

By: Suresh Gursahaney

One of the most common challenges experienced by almost 90 percent of modern Public Service Answering Points (PSAPs) is accurately identifying the location of an emergency 911 caller. This is due to a reliance upon decades-old technology that was designed when landlines (tied to accurate billing addresses) were the norm. In today’s world, that kind […]

Aug 10 2017 FCC Chairman Calls For NG911 Funding And Support For PSAPs

By: Suresh Gursahaney

(Photo: Brendan Keefe, WXIA-TV via USA TODAY) Next Generation 911 holds promise as the next evolution of emergency services technology for North America. It supports multimedia, a single, consolidated method of communication, and interoperability at a regional, state, and nationwide level utilizing a robust emergency services network. The latest appeal to Congress by the Chairman […]