proven health insurance contact center solutions

Blue Cross Blue shield survey


Are you providing fast and effortless solutions, regardless of channel?
Spend 3 minutes to answer 12 questions and find out how your
customer service stacks up.

Click on the screen to take the survey!

MicroAutomation's configurable contact center solutions make it easy
Satisfied Customers, Lower Costs
Research and proven cases studies show that well-done, strategic automated technologies enable self-service customers to get what they need effortlessly, freeing up staff time for more complicated matters. Our health insurance interactive voice response solutions (IVR) handle more than 12 million calls a year, saving our clients on average $5 million a year.
Customized Health Insurance Solutions
Why shouldn't health insurance organizations offer the same level of customer service as the retail industry? Our HIPAA-compliant, proven solutions integrate into your current system and help you provide better customer-centric engagement, increased efficiency and expert call handling
Check Out What We Did For The MACs
Health insurance sell sheet

Proven Health Insurance Contact Center Solutions

Download our free Health Insurance Solutions brief, What Are You Doing To Provide An Effortless Customer Experience While Reducing Operational Costs?



Download our checklist – The Top 10 Features Your Proactive Notification System Needs to Have – to learn:

  • How to identify and anticipate customer issues
  • How proactive customer engagement benefits your business
  • What your proactive customer engagement strategy needs to succeed

…and more. The ability for customers to “take action” when a call, text, email or Tweet is received
is more powerful than ever. Download our checklist to learn how you can implement our tips and tricks
to maintain customer loyalty.