Nov 08 2016 MicroAutomatin Approved To Provide Virtual Hold Technology’s Products On It’s GSA Schedule 70
MicroAutomation has expanded its existing strategic partner relationship with Virtual Hold Technology through the addition of their market-leading products on MicroAutomation’s comprehensive suite of contact center products and services available through its GSA Schedule 70. Centreville, VA – November 8, 2016 – MicroAutomation has been granted approval by the US General Services Administration (GSA) to […]
Read MoreFeb 18 2016 MicroAutomation Appointed As Gold Partner To Offer Interactive Intelligence Suite of Customer Engagement Solutions
MicroAutomation adds Interactive Intelligence’s Customer Interaction Center software, Interactive Communications-As-A-Service access and software, and PureCloud Engage to its comprehensive contact center solutions portfolio. Centreville, VA – February 18, 2016 – Interactive Intelligence (ININ) and MicroAutomation signed a Gold Partner agreement enabling MicroAutomation to sell, implement and support their entire suite of premise-based and hosted solutions. Additionally, […]
Read MoreJan 19 2016 MicroAutomation’s 911 Product Receives Expanded DoD JITC Certification
CallCenter Millennium E-911 Version 3.4 now Certified with Windows Server 2012, and Supports NextGen VoIP and Wireless Calls, in Addition to Traditional Landline Calls Centreville, VA – January 19, 2016. MicroAutomation, a recognized leader in 911 solutions announced today that the company’s CallCenter Millennium E9-1-1 product has been successfully re-certified by the DoD’s Joint Interoperability […]
Read MoreDec 30 2015 MicroAutomation’s OmniEngage Completed Its 10 Millionth Cloud-Based Customer Interaction
December 30, 2015 – Centreville, VA – MicroAutomation achieved a major milestone in successfully delivering hosted contact center solutions to its customers through its OmniEngage platform. 10 million cloud-based customer interactions have been processed to date, and the number keeps growing. This reflects the broad-based adoption of a hosted contact center model as the platform […]
Read MoreDec 08 2015 Virtual Hold Technology Appoints MicroAutomation As A Certified Partner And North American Reseller
Ubiquitous Callback Technology Now Available Through MicroAutomation’s Suite of Contact Center Solutions and Services Centreville, VA – December 8, 2015: Virtual Hold Technology (VHT), the market leader and patent holder for intelligent Callback solutions, has formally appointed MicroAutomation as a Certified Partner and Authorized Reseller of their suite of products. MicroAutomation can now offer these […]
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