ICE 2017 brings together 23 companies for hands-on standards-based testing of NG9-1-1 interoperability Centreville, VA – April 5, 2017. MicroAutomation, a recognized leader in 9-1-1 solutions, concluded their testing of its Omni911 solution as part of this year’s National Emergency Numbers Association’s (NENA) Industry Collaboration Event (ICE). During the week of March 19, NENA brought […]
Read MoreCallCenter Millennium E911 Version 3.4 now Certified with Unify’s OpenScape Voice v9 SIP-Based Platform Centreville, VA – “ March 30, 2017. MicroAutomation, a recognized leader in 911 solutions announced today that the company’s CallCenter Millennium E911 product has been successfully re-certified by the DoD’s Joint Interoperability Test Command (JITC). JITC, part of the Defense Information […]
Read MoreMicroAutomation’s Omni911 solution has been selected by VITA as part of its state-wide contract vehicle in support of the industry and state’s move to use the advanced 911 capabilities, which are now available through new Next Generation 911 technology for more cost-effective and reliable public safety support. Centreville, VA – November 30, 2016 – MicroAutomation, […]
Read MoreMicroAutomation has expanded its existing strategic partner relationship with Virtual Hold Technology through the addition of their market-leading products on MicroAutomation’s comprehensive suite of contact center products and services available through its GSA Schedule 70. Centreville, VA – November 8, 2016 – MicroAutomation has been granted approval by the US General Services Administration (GSA) to […]
Read MoreMicroAutomation adds Interactive Intelligence’s Customer Interaction Center software, Interactive Communications-As-A-Service access and software, and PureCloud Engage to its comprehensive contact center solutions portfolio. Centreville, VA – February 18, 2016 – Interactive Intelligence (ININ) and MicroAutomation signed a Gold Partner agreement enabling MicroAutomation to sell, implement and support their entire suite of premise-based and hosted solutions. Additionally, […]
Read More