Press Releases

VIRGINIA INFORMATION TECHNOLOGIES AGENCY (VITA) AWARDS MICROAUTOMATION A STATE-WIDE CONTRACT TO PROVIDE NG911 PRODUCTS, SERVICES AND SUPPORT

MicroAutomation’s Omni911 solution has been selected by VITA as part of its state-wide contract vehicle in support of the industry and state’s move to use the advanced 911 capabilities, which are now available through new Next Generation 911 technology for more cost-effective and reliable public safety support.

Centreville, VA – November 30, 2016 – MicroAutomation, a recognized leader in 911 solutions, has been included in the state-wide VITA contract to provide advanced Next Generation 911 products, installation and maintenance for 911 Public Safety Answering Points (PSAPs) and all public bodies in the Commonwealth of Virginia.

MicroAutomation’s Omni911 product is an advanced Next Generation PSAP solution that continuously adapts to industry standards and best practices to better serve our hyper-connected communities. Designed to meet the demands of Next Generation 911 (NG911), Omni911 is designed to support legacy E-911 environments today and support NG911 networks as they become available. Implementing Omni911 allows PSAPs to prepare for Next Generation 911 by eliminating the need for costly proprietary hardware infrastructure and replacing it with an expandable software-based solution capable of supporting existing and future PSAP environments.

“Being selected by VITA to provide our 911 solutions on a state-wide basis is both an honor and acknowledgement of our product’s capabilities and our company’s experience and qualifications”, stated Suresh Gursahaney, MicroAutomation’s President and CEO. “We believe we have the most flexible, most reliable and most cost-effective Next Generation 911 product available today. Through the VITA contract process, any public entity within the Commonwealth can rely upon the rigorous screening and evaluation process conducted by VITA to quickly procure a Next Generation 911 solution from MicroAutomation.”

About MicroAutomation

For 25 years, MicroAutomation has focused on delivering impactful contact center and 911 solutions that provide our customers with reliable, flexible and cost-effective technology. MicroAutomation’s E-911 and new NG911 PSAP solutions are proven, powerful, and reliable and are certified by the DoD Joint Interoperability Test Command (JITC). Purpose-built, MicroAutomation’s software-based solutions provide a complete suite of call-taking and response functions that complies with and the evolving NENA i3 standards. Supported by MicroAutomation’s 24x7x365 support, these systems are built to support the increasing demands facing emergency operations centers of all types and sizes. MicroAutomation is an active contributor and participant of the NENA standards committees defining the standards for NG911, and an active participant in NENA’s Industry Collaboration Events (ICE) to ensure interoperability with other NG911 products.

About Virginia Information Technologies Agency

VITA is the commonwealth’s consolidated technology services and solutions provider responsible for the state’s technology infrastructure, governance, security and oversight of major IT projects, and procurement of technology-related goods and services on behalf of state and local governments. VITA provides the ability for all public bodies within the Commonwealth to get the best value for critical products and services. These organizations can save time, effort and cost when purchasing from the pre-selected contract suppliers, with pre-negotiated prices and contract terms.