Next Generation 911 (NG911) holds a lot of promise for the emergency services world, but we’re still a long way off from widespread industry adoption being a reality. This is because many public safety answer points (PSAPs) are struggling with the decision of when to move to an NG911 solution. In order to understand their wary caution of NG911, […]
Read MoreAs I look at the field of Emergency Services, I often wonder why 911 centers find it so difficult to keep up with the times. Where 20 years ago, the primary mode of communication was the telephone, today society has the option to interface with one another using a variety of technologies. Mobile phones, Text […]
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