MICROAUTOMATION EXPANDS INTERNATIONAL PRESENCE WITH JORDAN’S E-911 EMERGENCY SYSTEM October 7, 2010 – Centreveille, VA: MicroAutomation, a systems integrator of call center automation solutions, announced they have completed a nationwide 911 project for the Kingdom of Jordan. This initiative was sponsored by the U.S. Department of State to enhance the emergency preparedness of our allies […]
Read MoreMICROAUTOMATION INC. CORPORATE HEADQUARTERS RELOCATES TO VIRGINIA April 21, 2010 – Manassas, VA: MicroAutomation, a leading Interactive Voice Response (IVR), Computer Telephony Integration (CTI) and call center systems integrator, today announced that their corporate headquarters will be relocated to a larger office space on May 1, 2010. “This is a necessary relocation for the company […]
Read MoreMicroAutomation and Convergys Partner to Deliver Relationship Management Solutions to Drive Superior Customer Experience March 16, 2010 – Manassas, VA and Cincinnati, OH: MicroAutomation, a leading systems integrator of call center automation solutions, today announced that they have formed a new, non-exclusive alliance with the Convergys Corporation (NYSE: CVG), a global leader in relationship management. […]
Read MoreMICROAUTOMATION RELEASES NEW VERSION OF OUTBOUND CALLING SOLUTION – MICROMESSENGER March 31, 2009 – Manassas, VA: MicroAutomation, a leading systems integrator of call center automation solutions, today announced that a new version of their outbound calling solution, MicroMessenger, has been released. Among the new features of the latest version of MicroMessenger is enhanced reporting and […]
Read MoreMICROAUTOMATION AWARDED GENESYS GOLD PARTNER CERTIFICATION April 23, 2007 – Manassas, VA: MicroAutomation, a leading systems integrator of contact center solutions, today announced that it has achieved Gold Certification on the Genesys Voice Platform. Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), launched the certification program in 2005 to meet the […]
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