Jan 24 2012 MicroAutomation Releases MicroMessenger Powered By Voxeo
Application Suite Reduces Operational Costs for Cloud Customers January 24, 2012 – Orlando, FL: Today, live from the Call Center Summit conference in Orlando, FL, MicroAutomation and Voxeo announce that MicroMessenger has become the first Voxeo Connect Certified Partner Application. The interactive campaign management and outbound notification application from MicroAutomation, has undergone rigorous evaluation and […]
Read MoreOct 11 2011 MicroAutomation And Voxeo Announce Strategic Partnership
MicroAutomation to Provide Professional Services Focused on Bridging the Cloud to Premise Gap October 11, 2011 – Centreville, VA: MicroAutomation, a leading provider of contact center professional services, and Voxeo, the leading provider of Unlocked Communications, announced a multi-faceted strategic partnership. MicroAutomation has been selected into Voxeo’s Preferred Professional Services Partner program to provide IVR […]
Read MoreSep 01 2011 MicroAutomation Recognized As “12 To Watch” Virginia Business
Growth Attributed to Intuitive Customer Service Philosophy that Reduces Operating Expenses September 1, 2011 – Centreville, VA: MicroAutomation has been named by the Virginia U.S. Senate Productivity and Quality Award (SPQA) Program as one of the “12 to Watch” businesses within the commonwealth of Virginia. This program focuses on businesses that are poised for growth […]
Read MoreDec 09 2010 MicroAutomation Appoints New COO
Scott Fischer to Lead Strategic Growth of MicroAutomation’s Products & Services December 9, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center solutions, announced today the appointment of Scott Fischer as the new Chief Operating Officer (COO). Scott comes to MicroAutomation with over 20 years of experience in management and strategy in growing […]
Read MoreNov 02 2010 MicroAutomation Launches IVR For WSCC
Self-Service Automation Reduces Agent Hold Times by 50% November 2, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center automation solutions, announced the launch of two new speech enabled, Interactive Voice Response (IVR) systems for the Washington Suburban Sanitary Commission (WSSC). The first is a “Customer Care” application and the second an “Inspection […]
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