Sep 01 2011 MicroAutomation Recognized As “12 To Watch” Virginia Business
Growth Attributed to Intuitive Customer Service Philosophy that Reduces Operating Expenses September 1, 2011 – Centreville, VA: MicroAutomation has been named by the Virginia U.S. Senate Productivity and Quality Award (SPQA) Program as one of the “12 to Watch” businesses within the commonwealth of Virginia. This program focuses on businesses that are poised for growth […]
Read MoreDec 09 2010 MicroAutomation Appoints New COO
Scott Fischer to Lead Strategic Growth of MicroAutomation’s Products & Services December 9, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center solutions, announced today the appointment of Scott Fischer as the new Chief Operating Officer (COO). Scott comes to MicroAutomation with over 20 years of experience in management and strategy in growing […]
Read MoreNov 02 2010 MicroAutomation Launches IVR For WSCC
Self-Service Automation Reduces Agent Hold Times by 50% November 2, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center automation solutions, announced the launch of two new speech enabled, Interactive Voice Response (IVR) systems for the Washington Suburban Sanitary Commission (WSSC). The first is a “Customer Care” application and the second an “Inspection […]
Read MoreOct 20 2010 MicroAutomation Joins Accelerant To Provide Customer Care Solution To Middle Market Business
MICROAUTOMATION JOINS ACCELERANT TO PROVIDE CUSTOMER CARE SOLUTION TO MIDDLE MARKET BUSINESSES October 20, 2010 – Centreville, VA: MicroAutomation, a systems integrator of call center automation solutions, announced today that they have joined Accelerent, a business development platform designed to serve the middle market business community. MicroAutomation hopes that the new partnership with Accelerent will […]
Read MoreOct 07 2010 MicroAutomation Expands International Presence With Jordan’s E-911 Emergency System
MICROAUTOMATION EXPANDS INTERNATIONAL PRESENCE WITH JORDAN’S E-911 EMERGENCY SYSTEM October 7, 2010 – Centreveille, VA: MicroAutomation, a systems integrator of call center automation solutions, announced they have completed a nationwide 911 project for the Kingdom of Jordan. This initiative was sponsored by the U.S. Department of State to enhance the emergency preparedness of our allies […]
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