Blog

Mar 03 2017 3 Reasons To Move Your Contact Center To The Cloud

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What would you say if I were to ask you, “What is the goal of your contact center?” Hopefully it’s something along the lines of helping people solve their problems in a way that is as efficient and painless as possible. (If not, well… that’s a whole different issue.) It’s a very “warm and fuzzy” human pursuit, but if […]

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Feb 09 2017 “How Can I Protect My Organization From A Cyber Security Attack?”

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In the wake of the most recent cyber security attack at Time Warner Cable, all executives should have one question on their mind right now: “Is my organization next?” If these sophisticated hackers are smart enough to infiltrate and dismantle the most well thought out security controls and safeguards at large organizations like Target, Home Depot, […]

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