Mar 03 2017 3 Reasons To Move Your Contact Center To The Cloud
What would you say if I were to ask you, “What is the goal of your contact center?” Hopefully it’s something along the lines of helping people solve their problems in a way that is as efficient and painless as possible. (If not, well… that’s a whole different issue.) It’s a very “warm and fuzzy” human pursuit, but if […]
Read MoreFeb 14 2017 How To Develop Secure Payment Solutions
With data breaches from leading companies occurring on a frequent basis, from Anthem to Home Depot to the U.S. Government, the topic of IT security continues to take center stage across all industries. For companies involved with banking or credit card payments, developing and maintaining a secure payment solution requires us to think outside the box. Companies need to think beyond […]
Read MoreFeb 09 2017 “How Can I Protect My Organization From A Cyber Security Attack?”
In the wake of the most recent cyber security attack at Time Warner Cable, all executives should have one question on their mind right now: “Is my organization next?” If these sophisticated hackers are smart enough to infiltrate and dismantle the most well thought out security controls and safeguards at large organizations like Target, Home Depot, […]
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