MicroAutomation, and its partner LBO Technology, deploy the Next Generation 9-1-1 solution supporting the Pentagon Force Protection Agency (PFPA).
Centreville, VA – March 14, 2022. MicroAutomation, advanced technology experts for next generation crucial communications, and partner LBO Technology, previously announced in 2020 that the company’s JITC Certified Next Generation 9-1-1 solution, was selected by the PFPA for implementation. We are pleased to announce that Omni911, MicroAutomation’s Next Generation 9-1-1 call handling solution, is now providing the Pentagon with the mission critical life and safety function for which it has been designed.
The PFPA, located within the Pentagon, is the premier agency within the Department of Defense (DoD) relating to force protection best practices by professionalizing, standardizing, and integrating services, processes and systems.
Omni911 is a software-based NG9-1-1 call handling solution, fully certified with the DoD’s Joint Interoperability Test Command (JITC) program. JITC, part of the Defense Information Systems Agency (DISA), certifies that solutions meet the stringent requirements for information assurance (IA), interoperability (IO) and cybersecurity (CS) to operate within the DoD. MicroAutomation has obtained and maintained JITC certifications for its products since 2005. Omni911 is also fully compliant with NENA i3 standards, capable of operating in a premise-based, hosted, or cloud environments. It is built to serve the unique and combined needs of both DoD’s Emergency Communications Centers, Command and Control centers, and civilian Public Safety Answering Points (PSAP). Omni911 seamlessly supports legacy phone switches, current IP-based session controllers, and ESInet networked environments.
“Being involved in Public Safety for the last 20+ years, we believe we have shared values and an aligned mission to the PFPA – to protect those who defend our Nation. Through our products and services, we are committed to enabling the most advanced technologies for the communities we serve,” said Suresh Gursahaney, MicroAutomation CEO. “As a certified Minority Business Enterprise (MBE), we are honored that our technology and services are securely supporting the emergency communications needs for the Nation’s premier military installation.”
About MicroAutomation
MicroAutomation’s team of experts provide next generation automation and efficiency for crucial communications. Our automated solutions are designed with users in mind by making communication experiences effortless for both our clients and their end customers. MicroAutomation leverages proven technologies and best practices to create and implement reliable and effective emergency response and enterprise contact center solutions for agencies and Fortune 500 companies throughout the world for a broad range of industries including: public safety 9-1-1 centers, healthcare, retail, hospitality, utilities, the Department of Defense, and other targeted industries. For more information, please visit www.MicroAutomation.com
About LBO Technology
LBO Technology LLC, is an SBA Certified HUBZone, 8(a) Small Business headquartered in Leesburg, Virginia, with a secondary office in North Charleston, SC. LBO was incorporated in 2009 and maintains a Top-Secret facility clearance. Our core competencies are Program Management Office (PMO), Diversity, Inclusion, & Empathy Training, ServiceNow Support, Personal & Physical Security, Emergency Management Services, Data Analytics, Application Development, Help Desk, Information Assurance, and Cyber Security. LBO Technology supports the Department of State, Department of Commerce, Health & Human Services, Defense Intelligence Agency, Defense Logistics Agency, Defense Information Security Agency, Washington Headquarters Services, Army INSCOM, Office of the Director of National Intelligence, Environmental Protection Agency, USGS, and Department of Agriculture. https://www.lbotech.com