MicroAutomation and E-9 Corporation deploy JITC approved NG9-1-1 solution to support U.S. DoD Force Protection
Centreville, VA – December 3, 2019. MicroAutomation (MAI) and E-9 Corporation (E-9), announced today the successful migration of a U.S. Department of Defense (DoD) Emergency Operations Center (EOC) to a fully compliant NG9-1-1 (NG911) solution. This complex DoD upgrade from MAI’s E9-1-1 (E911) solution was completed with coordination and support from multiple organizations both internal and external to the DoD service, including Program Office, Voice Services, Network Services, Cyber-Security, SYS Admins and Database Admins, and the dispatch center.
MAI’s Omni911 is an entirely software-based NG911 call handling solution, fully compliant with NENA i3 standards, capable of operating in a premise-based or hosted environment. It is built to serve the unique needs of both civilian Public Safety Answering Points (PSAP), DoD’s Emergency Communications Centers, and Command and Control requirements. It seamlessly supports legacy phone switches, current IP-based switches and the public ESInet and DoD NIPRNet networked environments. Omni911 is tested and approved by the DoD’s Joint Interoperability Test Command (JITC), part of the Defense Information Systems Agency (DISA), to maintain the highest level of information assurance (IA), interoperability (IO) and cybersecurity (CS) testing for systems developed to operate within the DoD.
“We are proud to have been selected to assist the DoD’s Emergency Operations Centers in their mission of providing critical emergency and first responder support”, declares Suresh Gursahaney, MicroAutomation’s Founder and CEO. “We are part of a great team with our prime contractor, E-9, that together are seamlessly upgrading these critical DoD components.”
“MAI and E-9 have been strategic partners since 2011 and our teams’ mutual successes continue to grow. Our combined support of the DoD Force Protection and Emergency Management missions within multiple branches is of tantamount importance to the success of our partnership and growing customer base”, said Cliff Veale, Vice President Security Solutions E-9 Corporation.
MicroAutomation is an industry-leading consulting, professional services and systems integration company providing advanced contact center solutions across all types of organizations in both the public and private sectors. For over 28 years the company has designed and implemented contact center solutions for Fortune 500 customers and advanced 9-1-1 solutions for civilian and DoD customers domestically and internationally. www.MicroAutomation.com
About E-9 Corporation
About E-9 Corporation
E-9 is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and is a strategic partner of MAI. E-9 can provide agencies with everything required to staff and operate an Emergency Operations Center (EOC) or 911 Dispatch Center. Since 2007 E-9 has been supporting the needs of the DoD, Federal Civilian as well as State and Local Government Force Protection and Emergency Management / Public Safety Agencies. E-9 staff maintain the required DoD security clearances as well as DoD 8570 certifications. Staff members have decades of subject matter experience relating to Emergency Management and Public Safety. www.e-9corporation.com