Former AT&T Vice President of Sales & General Manager, Frontier Communication National Group Vice President of Advanced Solutions and E911 Joins MicroAutomation as Senior Vice President of Sales and Marketing
Centreville, VA – February 6, 2020. MicroAutomation, a leading provider of Commercial Contact Center and Next Generation 9-1-1 solutions, announced the appointment of Keith Blackmon to their leadership team as Senior Vice President of Sales and Marketing.
Keith comes to MicroAutomation with 30 years of proven sales and marketing experience within the telecommunications industry. His background includes a combined 19 years of experience with two of the world’s largest wireless companies, AT&T and Verizon Wireless, where he was both a General Manager and the VP of Sales. Recently Keith served in several VP roles with Frontier Communications, where he oversaw sales and operations for advanced B2B technical solutions, and executed the development of their Advanced Solutions practice, including their E911 Sales efforts. Keith also served as Frontier’s VP and General Manager for Frontiers market operations for the State of NC.
“Keith brings a valuable mix of subject matter expertise to both our Emergency Operations Solutions and Commercial Enterprise practices, stated Suresh Gursahaney, CEO of MicroAutomation. “We are excited for him to join our team, where he will be leading our sales and marketing strategies to enhance customer engagement and also help to support our current customers.”
“I am honored and excited to be joining MircoAutomation’s Leadership Team,” says Mr. Blackmon. “In this new position, I can leverage my leadership experience to further develop the scope and impact of MicroAutomation’s solutions in the public safety and commercial sectors. It is truly an exciting time to be partnering with our customers and join the MicroAutomation team in providing Next Generation Solutions that drive operational excellence and customer satisfaction.”
MicroAutomation leverages proven technologies and best practices to create and implement reliable and effective emergency response and commercial contact center solutions for public safety, healthcare, retail, utilities and other targeted industries. We focus on customer satisfaction by sharing ownership in the outcome, and delivering cost-effective tailored solutions. You don’t need to be an expert to use our contact center solutions; you just need to know one. MicroAutomation is your trusted partner.