Press Releases

MicroAutomation Adds Proven NG9-1-1 Solutions Architect to Sales Team

Centreville, VA – February 24, 2022. MicroAutomation, a leading provider of next generation crucial communication solutions, announces the appointment of Bill Hail to their Sales team as Director-Solutions Architect, Public Safety.

Bill comes to MicroAutomation with over 25 years of experience in System Design and Project Implementation within the Telecommunications and Public Safety industries. He has extensive technical expertise with Next Generation 9-1-1 and Enhanced-911 solutions including Call Handling, ESInet Integrations, Data Communications, Telephony Switching, Architecture and Design, and more. In previous positions with other 9-1-1 Call Handling industry leaders, Bill provided Sales Engineering and Project Management Support for Accounts in over 20 different states.

“We are excited to have Bill join the MicroAutomation Team. He is committed to delivering a great customer experience by putting the customer first in all we do. Bill brings tremendous expertise in Next Generation 9-1-1 solution architecture and design to our Emergency Operations Solutions team,” said Keith Blackmon, MicroAutomation SVP. “We are looking forward to him leading us and our partners in delivering innovative solutions with our Omni911 suite of products for customers.”

“I am very excited to join this team of highly skilled and trained professionals at MicroAutomation and to be part of a company that is addressing the needs of Next Generation 9-1-1,” says Mr. Hail. “MicroAutomation has embraced a full solution suite and because of that I think they hold the keys to the next generation of 9-1-1 call handling solutions.”

About MicroAutomation

MicroAutomation’s team of experts provide next generation automation and efficiency in crucial communications. Our automated solutions are designed with users in mind by making communication experiences effortless for both our clients and their end customers. MicroAutomation leverages proven technologies and best practices to create and implement reliable and effective emergency response and enterprise contact center solutions for Fortune 500 companies throughout the world for a broad range of industries including: public safety 9-1-1 centers, healthcare, retail, hospitality, utilities, the Department of Defense, and other targeted industries. For more information, please visit