Press Releases

MicroAutomation and GeoComm Software Displayed at APCO 2019 ECC Tour

GeoComm Software on Display During Baltimore County, Maryland 9-1-1 Center Tours Taking Place at APCO 2019

St. Cloud, MN, August 11, 2019 – (– GeoComm is excited to announce their public safety mapping software solutions are being utilized in Baltimore County, Maryland’s 9-1-1 Center. APCO 2019 Conference attendees can see this software on display and get an inside look at Baltimore County’s 9-1-1 Center by participating in their APCO 2019 Conference Emergency Call Center (ECC) tour on Monday, August 12.

GeoComm recently partnered with Baltimore County and MicroAutomation for an extensive public safety improvement project utilizing a wide range of GeoComm public safety GIS software and services that capped off with the implementation of GeoLynx Server and GeoLynx Mobile MDC.

GeoLynx Server is a web-based application which achieves automatic plotting of emergency incidents. When receiving a 9-1-1 call, the software automatically plots the location of emergency incidents, reads class of service, caller name, location, callback number, and other information from the 9-1-1 ALI record.

In addition, GeoLynx Mobile MDC will extend Baltimore County’s public safety GIS into the field when it is installed in over 600 vehicles to provide in-vehicle mapping and navigation for police, fire, and emergency medical service (EMS) responders.

The Baltimore County 9-1-1 Center is one of the largest emergency call centers in Maryland and answers an average of 2,200 9-1-1 calls per day. APCO 2019 Conference attendees interested in participating in this unique experience can sign up for this tour, hosted by MicroAutomation, at the APCO information booth located in the lobby of the Baltimore Convention Center.

To learn more about Baltimore County’s public safety improvement project visit GeoComm at APCO 2019 booth number 610 or MicroAutomation at booth number 471.

About GeoComm:

GeoComm was founded in 1995 to provide county governments with turnkey emergency 9-1-1 development services. Over the subsequent 24 years, the company has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe. Today, GeoComm has a national reputation as a leading provider of public safety GIS systems that route emergency calls to the appropriate call center, map the caller’s location on call taker or dispatcher maps, and guide emergency responders to the scene of the accident on mobile displays within police, fire and ambulance vehicles. Our NG9-1-1 GIS solutions provide GIS data quality control, transformation, and aggregation services as well NG9-1-1 system emergency call routing. To learn more about GeoComm, please visit

About MicroAutomation

For over 25 years, MicroAutomation has focused on delivering impactful contact center and 911 solutions that provide our customers with reliable, flexible and cost-effective technology. MicroAutomation’s NG911 PSAP solutions are proven, powerful, and reliable -and are certified by the DoD Joint Interoperability Test Command (JITC). Purpose-built, MicroAutomation’s software-based solutions provide a complete suite of call-taking and response functions that complies with the evolving NENA i3 standards. Supported by MicroAutomation’s 24x7x365 support, these systems are built to support the increasing demands facing emergency operations centers of all types and sizes. MicroAutomation is an active contributor and participant of the NENA standards committees defining the standards for NG911, and an active participant in NENA’s Industry Collaboration Events (ICE) to ensure interoperability with other NG911 products.