As the need for Next Generation 911 (NG911) services grows in the State of Maryland, the state has been held back by its legacy telephone infrastructure that cannot support the technologies required by NG911.
However, state-of-the-art contact center technology can make the transition to an NG911 framework easier for the State of Maryland.
…and more. Download our State of Maryland Next Generation 911 Strategy whitepaper to understand what States can do to become NG911 ready.