Press Releases

MICROAUTOMATION CONTINUES TO EXPAND ITS EMERGENCY OPERATIONS SOLUTIONS PRACTICE

Former Verizon Business and Frontier Communication’s Public Safety Engineer Joins MicroAutomation as NG911 Solutions Architect.

MicroAutomation, a leading provider of emergency operations and NextGen 911 solutions, announced Bill Corey has joined their NG911 team.

Bill comes to MicroAutomation with over 30 years of proven experience in engineering complex telecommunications solutions, including legacy E911 networks and the emerging NextGen 9-1-1 networks for both premises and hosted 911 call-taking solutions. As a Senior Sales Engineer at Frontier Communications, Bill worked closely with PSAP Directors nationwide to architect, deploy and support mission critical call-taking solutions from several leading manufacturers. He is well respected as an industry thought leader and a passionate supporter for bringing effective technology solutions to the industry.

“Bill brings an invaluable mix of telecommunications engineering experience, 911 subject matter expertise and solutions design background,” stated Candace Allred, MicroAutomation’s Vice President of Emergency Operations Solutions. “I am excited to work with Bill again. I’ve seen the passion and commitment he brings in supporting this critical market as attested by the numerous customers who continue to praise his efforts.”

“I am thrilled to join MicroAutomation’s Emergency Operations Solutions practice and be working with Candace again,” says Mr. Corey. “MicroAutomation has a great product and is in an exciting position to well serve the 911 community as the industry begins to take advantage of the new Next Generation capabilities.”

About MicroAutomation

For over 25 years, MicroAutomation has focused on delivering impactful contact center and 911 solutions that provide our customers with reliable, flexible and cost-effective technology. MicroAutomation’s NG911 PSAP solutions are proven, powerful, and reliable -and are certified by the DoD Joint Interoperability Test Command (JITC). Purpose-built, MicroAutomation’s software-based solutions provide a complete suite of call-taking and response functions that complies with the evolving NENA i3 standards. Supported by MicroAutomation’s 24x7x365 support, these systems are built to support the increasing demands facing emergency operations centers of all types and sizes. MicroAutomation is an active contributor and participant of the NENA standards committees defining the standards for NG911, and an active participant in NENA’s Industry Collaboration Events (ICE) to ensure interoperability with other NG911 products.