Aug 31 2018 WHAT COMES FIRST IN MIGRATING TO NG9-1-1
We learned a lot at APCO 2018 this year and had some great discussions with different people who focused on different elements of public safety. One of our interesting discussions that occurred several times was the question as to what comes first in planning for your migration to NG9-1-1. Does an ESInet need to be […]
Read MoreAug 11 2018 Are We Really Ready For Next Generation 911?
In this business, it is commonly accepted that Next Generation 911(NG911) will dramatically change the way public safety operates. Perhaps these changes will be as dramatic as the introduction of radio communications in the 1930’s and portable hand-held radios in the 1960’s. Even more remarkable than the launch of Computer Aided Dispatch and mobile data, […]
Read MoreMay 25 2018 The Individual Impact Of Next Generation 911
According to the Pew Research Center, approximately 95% of Americans use cell/smart phones as their primary communications device. The demographics are: 96% of males and 94% females, 100% 18 to 29 years of age, 99% in the 30 to 49 years of age, 97% of 50 to 64 years of age, and 82% for those […]
Read MoreMay 17 2018 NG911 Implementation Mistakes (And How To Avoid Them)
Introducing new technology into an operational environment has many challenges. Who will manage the implementation? How should the project be organized? How do you estimate the overall level of effort? What do you do if problems are encountered? How will this new technology be accepted into the legacy work culture? What will the end state […]
Read MoreJun 29 2017 City of Baltimore 911 Outage highlights Need For A NG911 Solution
Recently, the city of Baltimore experienced a 911 outage that left the city without 911 services for almost two hours. A formal investigation of the situation still has not provided any explanation on what caused the outage, however, it has been determined that 911 calls were being improperly routed by the carrier (Verizon) to an […]
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